Frequently Asked Questions
Everything you need to know about AI-powered customer retention with Zink OS
Not exactly. Zink OS includes CRM infrastructure (customer data, interaction history), but that's just the foundation. The real value is the AI agent that sits on top—analyzing behavior, making decisions, and taking action autonomously. Traditional CRMs are passive databases that remind you to take action. Zink OS is an active agent that acts on your behalf. You're not managing software—you're delegating retention to an intelligent system that works 24/7.
Practical Example:
Traditional CRM: 'Customer hasn't visited in 14 days. Add a follow-up task.' Zink OS: 'Customer hasn't visited in 14 days. I analyzed their history, generated a personalized message with a 15% offer, and sent it via their preferred channel (email). They booked an appointment 2 hours later.'
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